First order from PPU. 💔
Sadly one bottle arrived broken and polish had leaked.
Has this ever happened the anyone else?
2 out of 3 polishes were bubble wrapped but this flimsy box was only protected by the USPS bag padding?? Of course it's poison cake by Penelope Luz, the polish I was uber excited abt.
Crinkly plastic bag is mine, to protect the floor. I wasn't going unbox this leaking ink bomb but I wanted to see if I could salvage any of it. Nope.
I have contacted customer service. Will update when I hear back :/
by pricklyentropy
1 Comment
Oh no! That’s so awful. I haven’t had that happen so far, but their shipping setup can make me a bit nervous sometimes, since I tend to forget to change over to the box version (here’s hoping that I don’t suffer the same fate). I hope that you can get some sort of replacement.