hey, just wanted to give an updated after my post re: my exploding bottle gained some traction. (i’ll add a link to that post, too). mooncat offered a full refund on the original order which had multiple broken bottle issues, including the spontaneous explosion. they also offered me a $30 gift card, a cleaning fee, and a replacement bottle on the exploded polish (pomegranate seeds). their email and my response are included.
i will not be using the gift card, though it has already been issued to me. first person who wants it, message me with proof that you donated $30 to the presidential women’s center emergency medical assistance fund for abortion care and it’s yours. mods, let me
know if that’s not okay and i’ll remove it 💙
(https://presidentialcenter.com/about-us/donations/)
good luck out there, y’all.
mani in the last pic is:
cupcake polish vnl blur #1
ethereal lacquer ether dragon
kbshimmer clearly on top
by deathofregret
3 Comments
I loled at the gift card offer. Here’s one or two more bottles at our expense! Hope they don’t explode too!
can’t say i blame you for not wanting to use the gift card
In their defense, it seems like they have great customer service but offering more polish is kinda weird. Like you don’t want more polish just for it to explode again.