Beauty influencer hacked my Ulta beauty account and used all of my reward points! Real scammer found.

I realized my ulta beauty account was hacked when i tried to log in and my email address was not found.
I contacted Ulta via their chat on their website and they confirmed that it was hacked. They didnt resolve the case and instead said it was being escalated.
I filed a complaint with the BBB as i read on other Reddit posts that it takes forever to get access to your account again.
Ulta emailed me after the BBB contacted them and said the same thing, the case has been escalated.
After 3 weeks, ulta was finally able to give me access again to my account.
Once i logged in i saw in the previous history order that the hacker changed all my data to their personal data.
Ulta never apologized or commented on the scam so i took matters into my own hands.
I was able to find the person easily! The first and last name, email, address and business name matched perfectly to what was used to order the ulta products.
It was a beauty influencer who had a false lash company. The irony being that she protrays a luxe lifestyle but has to scam innocent people to afford the beauty products she shows her followers.
I messaged her, to hear her side of the story and she admitted it was her who placed the order.
She knew it was sketchy but wanted to save some dollars.
She used an instagram account that is known for hacking into accounts in airline,hotels, airbnb, ticketmaster, etc
She payed them half of the amount the products were worth via cashapp to the scammers.
She apologized.
Imagine how many people are being scammed right now by this account!!
Ulta and BBB is aware of this.
My friend and i shopped at the same ulta in person, with the same cashier. We both got hacked at the same time. This is not coincedence.
The real learning lesson for everyone here is to avoid shopping in person, only shop ulta online and do not save up your reward points.
Ulta needs to change the way employees have access to our accounts at checkout.
While you check out with them they can change all of your data. All they need to do is change your email address!! Beware!

by KnowledgeFine7458

2 Comments

  1. Holy smokes that’s wild!! Glad to hear that you got your account access back but I’m so sorry what happened to you! Never heard of the influencer but dang, that’s wild!

  2. cactusloverr on

    Sorry, I don’t understand how hacking works. Could you explain why shopping in-person is bad?

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