idk what to flair this as but if you saw my tragic Grandma’s Kitchen Tile bottle from my DVN order, some people asked for an update, and here it is!!! I reached out with pictures and asked for them to send me a replacement bottle and they did with no problem 🙂 which makes me super happy because I really would have been disappointed if they didn’t. they also got back to me fairly quickly, as I emailed them on a weekend, and they got back the following monday ~~~~~~ woohoo!
by gooberbrains
3 Comments
Yay! They were super helpful when I had an issue with an order too.
Thanks for updating!! So glad you will get your replacement and they were quick to respond!
They seem to be doing better with their customer service. I had an entire package just disappear from the PO they use for their drop offs back in July, and they replaced it really quick.